An 81-year-old woman is seeking help after waiting over a year for furniture repairs. She paid $655 for the work to be done on a recliner and ottoman. The repair expert had promised to complete the job in four to six weeks, but 15 months have passed since the furniture was handed over in April of last year.

The woman has been given excuses and told to wait a few more weeks, but her furniture has not been returned. Further details about her situation and efforts to resolve the issue are available.