A significant number of customers are at risk of losing water service due to unpaid bills. Approximately 15,000 customers owe a substantial amount, collectively totaling around $30 million. These customers have balances that are 90 days or more overdue and exceed $500.

Notices are being sent to alert customers of the potential disruption to their water service. The city is taking this step to address the issue of unpaid water bills. Further information is available for those seeking details on the situation and the actions being taken.