A recent assessment of the IRS's performance during the 2026 tax season has yielded mixed results. Despite significant reductions in staff, the agency managed to process refunds relatively efficiently. However, taxpayers who required assistance from the IRS faced difficulties in obtaining help.

The national taxpayer advocate noted that these individuals often struggled to get the support they needed. This disparity in service highlights the challenges faced by the IRS in balancing its workload with reduced personnel. Further details on the IRS's performance and the impact on taxpayers can be found through KPRC 2 and Click2Houston, which provides more information on this topic.